2 Aug 2020
Anonymous employee
Synergy BIS Response
5yThank you for leaving your review on Synergy—we’re sorry to hear it was not a pleasant experience for you.
As a government contractor, Synergy’s work hours and environment are largely dictated by our customers (the government agencies that we support). This contract is mission-critical, sustaining systems that must remain in production 24/7 as they support our military in active service around the world. Depending on the project, that does require some staff (including management) to be in an on-call rotation during “off-hours.” If you are considering a position with Synergy, please discuss the core hours and on-call requirements before interviewing. Not all positions have these requirements.
While we can agree that the work is demanding, many of our staff find that challenge to be exciting and even motivating! Of course, though, no one likes to be in a situation where the assignments are so overwhelming that you never get ahead.
We completely agree that the initial transition into this particular contract was a huge hurdle with an almost impossible deadline, and that some of the decisions we had to make during that time were far less than ideal. We’ve been transparent about that with the team there and have learned many lessons that will be very helpful should we ever face a similar situation. That’s probably where you observed some “butts in chairs” hiring decisions that had to be made early on. But thankfully, most of those inexperienced hires have settled into a productive regimen and some have become star players on our team! Most who have remained on the team would agree that the culture has evolved into a manageable environment, and we are able to bring on quality additions to the team as needed.