Avoid! - Patient Services Coordinator Synexus Employee Review

1.0
4 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Great on site staff who looked after each other. We were a family.

Cons

Management were lazy, would not answer the phone or speak to patients. Unrealistic targets set with no staff to deliver them Management did not care about the patients. They often went out of the safety windows and nothing was done about it nor did they care. Constantly rearranging patients, some were rearranged up to 10 times. Were expected to work over time but were unable to get paid for it or claim the time back Got told by Management there was no reason for me to suffer with mental health, reported it to HR who did not even reply to my email.

Explore other reviews about Synexus

5.0
27 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Synexus US, now a part of Thermo Fisher Scientific, is a company dedicated to conducting clinical studies and have been investigating the effectiveness of new medicines and treatments for more than 20 years. Company takes pride in fostering an exceptional company culture and great benefits. Overall a great company!

Cons

Working at Synexus US doesn't come with specific downsides, but it's more about offering some advise. The company is on a rapid growth trajectory, which means that being adaptable and flexible is crucial. Every day is a "school day". Embracing change is not just encouraged but essential in this dynamic environment.

3.0
1 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Flexible Schedule, Good Manager and great staff

Cons

Short Staff, No opportunity for growth, busy site

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