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      Synoptek

      Engaged employer

      Synoptek reviews

      Started out great, ended with over-worked cog - Director Synoptek Employee Review

      1.0
      18 Jun 2024
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Some great individuals working to make the customer successful and helping others. I wish they were more empowered.

      Cons

      Lack of basic process, and collaboration. You are on your own. Some of the practice lead only care about their bottom-line (vs their reports or the success of the group), with imaginative spins. One hears "I" a lot, when clearly it was others that did the work. No work-life balance. HR is NOT there for the employee. Using "unlimited vacation" as a way for you to work more, and not have accrued carry-over vacation on the books. Requiring annual NDA does NOT speak much to employee trust. Turn-over is high.

      avatar
      Synoptek Response
      2y
      Thank you for recognizing your peers and the efforts that our teams make to help our customers be successful. At Synoptek, we empower all team members to learn, grow, and collaborate with one another. In fact, these attributes of our culture are areas that our employees appreciate the most, and that we consistently see mentioned through positive feedback in our employee engagement surveys. We understand the importance of a healthy work-life balance, and our paid time off options are designed to help employees meet their individual needs. Over the last two years, we have focused on enhancing our workplace culture, collaboration, and opportunities for individual growth and development, during which time our turnover rate has consistently declined. Additionally, we would like to clarify that we do not require employees to sign an NDA annually. Thank you again for taking time to leave a review. We wish you the best in your future endeavors.

      Explore other reviews about Synoptek

      5.0
      31 Dec 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Challenging work, opportunity to learn, etc.

      Cons

      Teams don't have confidence in growth opportunities in the US

      1.0
      20 Feb 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The people are some of the best and like family. We care a lot about our teams and our customers. There are good leaders here but it has just become too hard for us to lead the way they want to.

      Cons

      Executive Leadership, especially the CEO. The culture has changed a lot since he replaced the former CEO. He does not operate with the same values that have been a part of the company ever since I got here. He rules by fear, control, micromanagement, and is unapproachable. You can see it in meetings with the business and even in our Company meetings. It is uncomfortable. He has started only bringing people in from his former network and they are bringing in their friends. Everything is India focused and North America people are losing their jobs and those that are left are burned out from the excessive workload. We are watching good employees leave either on their own or because they are forced out. The optics of who is leaving and why are not good. I want this to work but it feels like a sinking ship at this point. Our customers aren't even happy with us anymore and that makes our jobs even harder.

      1
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