Good workplace gone bad - emotion applies to client work but not how they treat their own people - Anonymous employee System1 Group Employee Review

Threw out a brand that clients and staff loved and changed it to something that is dull and very 'system 2'. With the name change came a series of terrible decisions, from restructuring around 3 practices to getting rid of some amazing people. The consequences have been catastrophic. Over 50% of the UK account team have left in the last year. Senior management totally lost sight that the people make the business. Restructuring into 3 practices was meant to bring business efficiencies but it has done nothing of the sort and instead created a disjointed client experience and limited variety and skills built by staff, most of whom have since left or are planning to. Some of the people put in leadership positions have no leadership skills and have created disorganised, messy and uninspiring teams. Until this is sorted out, people will keep leaving. Overall it just feels like it has lost its way. The situation has gotten so desperate that a panic has set in so people can now be promoted (deserved or not) or get huge pay rises just by threatening to leave. HR function impotent - purely administrative, despite all the problems they have done nothing to help, staff don't know what they do or why they exist