Was a Great Career but has changed a lot. - Retail Store Manager T-Mobile Employee Review

3.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Uniforms Quarterly Stock PTO Great earning potential.

Cons

Typical Retail BIG push to self service with no transparency on future. Pressure for credit cards apps. Sr Leadership can be out of touch with what actually goes on in a store. Depending on your Sr Manager your gonna be good or your going to hate your life.

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2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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