Nice - Technical Support Specialist T-Mobile Employee Review

3.0
15 Jul 2012
Recommend
CEO approval
Business outlook

Pros

Great company had great benefits and flexible with work life. Pay is over the average amount for call center jobs.

Cons

Has to many stats and worried about money which has made customer service drop for employees. In order to move up in the company has to know the right people to be friends with.

Explore other reviews about T-Mobile

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

This has been the best workplace for me so far. Love the energy, management, people, workplace, free food every now and then, great coffee.

Cons

IT department can be more proactive.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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