Team of experts is too much workload - Anonymous employee T-Mobile Employee Review

1.0
16 Jul 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Training,$1000 annual stock grant. Good benefits.

Cons

Call centers are not uniform in requirements. When supervisors want to enforcenthings they will, even when they don't mesh with company goals. Nit picking on certain made up policies...but not enforcing the company or hq policies.

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5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great working environment bonus after 5 years

Cons

None! Loved the company and opportunities there

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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