Not a professional company - Marketing T-Mobile Employee Review

2.0
27 Dec 2018
Recommend
CEO approval
Business outlook

Pros

Can’t say much, I worked at corporate. Not a place to advance your career. It was a great company for a couple years but fallen off drastically. Pay is average, benefits are less than competitive. They are not a technology company. They just sell rate plans. Maybe a career in retail or care is what you are looking for?

Cons

Leadership is lost outside saying the same “breaking dumb industries” slogan. Trying to be Robinhood. There is no innovation. They haven’t launched a product in years outside of a rate plan and lowering prices. Lower prices are nice but that’s not innovation or product development. Family Mode? Look at the reviews. They even bought a cable box company two years ago, check the mews and it still hasn’t seen the marketplace. Don’t work here if you want to build products, launch new services, solve customer issues. It’s about tmobile one, one unlimited rate.

Explore other reviews about T-Mobile

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company. Great perks. Free lunch every day

Cons

Hard work cold calling and some territories harder than others

5.0
22 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

182
avatar
T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
See reviews by: Helpful|Rating|Date|All