Not a bad place to work, if your in a good location! - Retail Sales Associate T-Mobile Employee Review

4.0
3 Aug 2010
Recommend
CEO approval
Business outlook

Pros

- Best benefits I have ever seen - Very flexible with scheduling, good work-life balance - Rewarding job with regards to constant learning, helping customers, and employee perks such as a cheap phone bill and discounts on phones

Cons

- If you are in a low-volume location, or in a bad credit-demographic location, commission checks are absolutely pitiful, which is the bread and butter of how much you can really earn - Negativity can spread quickly throughout your own team, and the whole market as well, and it is important to maintain a positive attitude especially in the eyes of top management - Market Managers can sometimes form good 'ol boy networks with certain store managers, which can limit movement and growth potential to the point where it is almost crippling to some reps

Explore other reviews about T-Mobile

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

This has been the best workplace for me so far. Love the energy, management, people, workplace, free food every now and then, great coffee.

Cons

IT department can be more proactive.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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