Not like it used too - Customer Service Representative T-Mobile Employee Review

1.0
6 Jun 2023
Recommend
CEO approval
Business outlook

Pros

You have a job, that the only pro it comes to my head right now.

Cons

Managers are usually bad, they don’t respect you Don’t give you the schedule promised The reps are getting paid less every year.

Explore other reviews about T-Mobile

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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