It's an OK place to work in retail sales. - Anonymous employee T-Mobile Employee Review

3.0
19 May 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great benefits. decent discounts on phones a lot of contests and prizes to be won. good place to perform and get noticed by managers

Cons

commission structure needs to change coverage needs a lot of improvements needs more national business customers. needs better management structure and training call centers needs more improvements and less out sourcing.

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2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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