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      T-Mobile

      Engaged employer

      T-Mobile reviews

      Misery - Customer Service Representative III, Tech Care T-Mobile Employee Review

      2.0
      7 Jun 2011
      Customer service representative iii, tech care
      Recommend
      CEO approval
      Business outlook

      Pros

      Working for T-mobile pays well and the benefits are okay. The work can be enjoyable, depending on your management and teammates.

      Cons

      Working on the phones is mind numbingly tedious. After 6 months, one has learned everything and is simply grinding out the day by day with unreasonable customers and/or management.

      Explore other reviews about T-Mobile

      5.0
      3 Jul 2026
      Mobile expert
      Recommend
      CEO approval
      Business outlook

      Pros

      great benefits, great compensation, nice work life

      Cons

      none, sometimes sales pressure but normal

      2.0
      24 Jun 2026
      Retail store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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