Thought I would retire there - Helpline Specialist T. Rowe Price Employee Review

4.0
15 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Your peers, benefits, pay, culture. I loved the people I worked with. There was about 90 of us in my dept and we all got along great. We would have monthly activities and games to win prizes. You were allowed to give points to other associates who deserved it so they could turn it into money. Their attendance was great because as long as you had time in your time bank you would not get in trouble if you needed to leave early. The work that we did within the community was my fave part about working for T.Rowe. I was on several committees volunteering for the community and also committees for the associate’s events. T.Rowe tried to make work a fun place while still hitting our metrics.

Cons

Too much OT, not listening to associates ideas. If you work in 401k dept you have to be OK with working OT. They say it’s mandatory even though it’s really not. It is frowned upon though if you don’t contribute to most of the OT allotted for the week. Most of the time when they post for positions internally they already know who they want to fill that position but make other people apply.

Explore other reviews about T. Rowe Price

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Workflow was consistent. Never a lull in the day.

Cons

A lot of overtime, but it was paid.

3.0
4 Jul 2026
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Working with highly talented group of people. The company's name has a lot of weight and looks good on your resume. It's a very diverse company.

Cons

Contractor beware. I was brought on as a contract-to-hire. Three months in T. Rowe announced they were freezing hiring, but they extended my contract regardless. A year later they announced they weren't extending contractors except in extraordinary circumstances. When I started I was the the third contractor on my team and when I left my team had no contractors left. So whatever they promise you to get in the door, take with a grain of salt. Also be forewarned: contractors will be furloughed over the Winter holidays, that's three weeks of pay you'll lose. I've contracted elsewhere in my career and T Rowe stands out for how contractors are second class employees. Besides furloughs you won't be able to attend many meetings or get training. Meanwhile you'll have to adhere to the same strict scrutiny as a regular employee: the company will monitor your stock transactions and prevent you from participating in all sorts of outside activities.

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