Pros
There are a lot of smart people here. People who are not afraid to boldly give their opinions to clients and partners about what is the right strategy to achieve objectives - even when that strategy might upset a larger partner. TBG will strive to deliver the top results using all possible methods available.
Cons
TBG was a big fish - when social media management was a small pond. Now, however, there are many dozens of agencies and technologies playing in this space and TBG let a few key areas fall behind - tech being one of them, marketing another.