Retrograde mentality at the top. Reality is not what is projected. - Anonymous employee TCP Software Employee Review

1.0
23 Aug 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Still thinking about that. They will hire you even if you have no experience. They will pay accordingly and once experience is gained don't expect a corresponding increase in wages. There are worse places to work. Non unionized slaughter house may be slightly worse.

Cons

I'm sure it's everything the possibly staged 5-star reviews claim if you're at the top. And how do you get to the top? Well, you have to be a friend or relative of one of the executives. They also reward unquestioning kool-aid drinkers, to a point, but don't respect them or take them very seriously. For everyone else, see the "cons" section. Take a look at the dates the negative reviews are submitted, then check how soon after one or more five-star reviews follow. Also, if you're reading these reviews, you'll notice that one of the negative ones submitted recently mentions that the execs persuaded everyone to take home a stack of "Best Place to Work" forms and have friends and family members list TimeClock Plus, and "rewarded" those who turned in the most with $5 Chick-fil-A gift cards. I can confirm that, because I witnessed it too. Pretty shady, no? Lines up pretty well with my theory that they're also persuading folks still in their good graces to bury negative glassdoor reviews under 5-star ones. Some of these 5-star reviewers don't do much more than attempt to discredit any negative feedback about the company, whether on glassdoor or social media. Here's the thing: the company gets A LOT of pushback these days, and most of the complaints line up. Many of us feel overworked, undervalued, and underpaid. Referring to every dissident as a "naysayer" is just a red herring and thoughtless denial of the claims made. Also, there are more than just "two kinds of people," as another corporate shill poorly contended. There are also those who work hard, make sacrifices for their jobs, and are competent and reliable, but still are treated as inconsequential, to name one additional type. Plenty of these people have left the company in droves over the last year or so, myself included, for the reasons noted above. And because the company's leaders practice the same brand of denial as the naysayer guy, it doesn't appear that improvement is coming anytime soon. If you're fresh out of high school or college and are looking to gain experience, TCP can be a sufficient stepping stone. Make no mistake though - you will be considered expendable, and don't expect to make a career out of it, because the executives' greed creates a brick wall between you and a decent salary they they seem unwilling to budge on. A recent Facebook post that gained quite a bit of traction and seems to be a thorn in the side of the execs contains a comment thread with several former employees stating that they more than doubled their salaries once they left TCP. Other cons to consider: No match to 401k 45-50-hour work weeks Strict travel policy that limits overtime pay No structured pay scale - only moving to another position can increase pay Sub-par work equipment (everything from old, worn chairs they won't replace to obsolete computers that frequently impede the job you're supposed to do - really, any way you can imagine a business owner shelling out a few bucks to make your job less miserable, they don't do) Building is dirty, too few toilets for the number of employees, no cleaning crew (just one person on payroll who collects trash and does some cleaning, but the building is way too big for one person to be able to sufficiently clean) If you haven't noticed the trend, it's basically that the people who run this business are cheap, and that will affect you as the employee in just about every aspect of your job. By contrast, one exec has his own plane, another has multiple million-plus-dollar properties, and they brag to the company regularly about how successful sales have been. What explanation, other than greed, could there possibly be? Look, it's pretty simple really. Value your employees and give them incentive to stick around, or they'll find somewhere else to go. You're not just competing with San Angelo's market anymore, and as corroborated by a number of people in the Facebook post mentioned above, people are leaving for jobs that pay double what TCP paid them. They'll continue to leave until you come to terms with the fact that their complaints are valid. Stop being typical corporate executives who have private jets and multiple properties that are worth millions while the people who keep you in business struggle to make ends meet. Stop being greedy and treat your employees better.

Explore other reviews about TCP Software

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Everyone is focused on building the business, on doing better. At other companies, I've been at, you have to internally sell to get anything hard done. Not here. That's refreshing. Also, the people are great here. Our leadership recently announced that we're pot committed to Ai, which is exciting. Plus we're investing in tech the right way these days. We just bought Gong and we did a great job implementing it. Work life balance is respected, too.

Cons

Not many cons worth mentioning

2.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

-Product is great when configured properly and simply. -Most people ground level are very nice and helpful.

Cons

-Products don’t scale well for enterprise clients. There are also 4 products on the scheduling side and only 1 for time tracking. The legacy scheduling products need to be marked end of life. There would be more upsell/adoption. -Two out of a team of 35 or so AM’s are hitting their number. -Morale is super low. Large amount of micromanagement. -Severe lack of focus from leadership. AM’s are responsible for prospecting into their clients (25+ calls a day), upselling, expansion, cross-selling, retention, and many other items. -You have a manager but it also feels like you report to 4 other managers. -Severe mis-alignment cross functionally. There’s no communication across departments and you constantly have to fix and take blame for other people’s mistakes. -High amount of admin work takes away time from selling.

3
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