toxic work environment - Customer Service Representative (CSR) TD Bank Employee Review

2.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

PTO and benefits are good.

Cons

Literally everything else is awful. They essentially spy on you through the cameras and hide it behind “video review” term. They pressure their in store teams constantly to push products and outbound calling. Its an awful place to work now. They are trying to rebrand as “More Human” but theres honestly nothing human about the company.

Explore other reviews about TD Bank

5.0
12 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Everything stable great culture everyone nice

Cons

Nothing at all only working weekends that’s it

2.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

7 year arm, construction loan is okay, benefits are great

Cons

Everyone is slow and not smart . Managers and upper management sit on their thumbs are no help and implement redundant policies. Nobody answers the phone and the mentality is tough s**t that’s the way it is so I’m not putting my neck out there for anyone. As a loan officer there is no marketing . The wealth division and home lending groups get fed all the branch loans and internal referrals from commercial and wealth management so regular LOs actually have to work. Terrible place to be a regular loan officer . If you can get into the wealth division you’re set for life but if not go somewhere else

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