Go pay and benefits despite the customers - Part Time Teller TD Employee Review

3.0
23 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Pay was above average for the position. Also TD offers lots of benefits for part-time employees including health, vision, retirement and paid leave.

Cons

The customers can be awful and there is nothing you can do about it. TD really emphasizes "wowing" the customer and surveys customers and uses secret shoppers to assess each store's ability to wow their stores. The only customers that complete the surveys are the customers that love to complain or have a grudge so expect bad reviews. Strong emphasis on selling products like when stores had to sell a certain number of credit cards on a single day. It was crazy.

Explore other reviews about TD

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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