TD BANK - Lost the Commerce name AND SERVICE - Customer Service Representative TD Employee Review

2.0
8 Feb 2010
Recommend
CEO approval
Business outlook

Pros

PROS: -Friendly atmosphere with co-workers - Not as sales driven as other competitors - Flexible work schedules (open 7 days a week allows for part time employees) - Company culture attempts to be fun/energetic -Very solid benefits

Cons

CONS: - TERRIBLE PAY -Rewards for doing months of work include POTENTIALLY receiving a $25 gift card -Upper management plays favorites over more qualified candidates -Not much room to grow (opposite of what company declares CONSTANTLY) -General shift away from being customer-oriented and more towards finding ways to "fee" customers - Systems that were installed are still buggy; numerous glitches, including weeks of system being completely down which destroyed years of hard-earned reputation and status -More sales driven without any form of major compensation

Explore other reviews about TD

4.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

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