I worked for 10 yrs...why leave? - Easyline Telephone Banking Specialist TD Employee Review

2.0
24 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Amazing job...if you are in it for the right reasons. I left td after 10 years...why? Because I couldn't do for the customers as I had before. I stayed there to make others life a little bit easier. Top performer awarded. And loved by customers. I knew this would happen. So I quit a 35.00 hour job for people I will never know because I will not give ppl things they don't need..or tell me how long I can speak with them. My customers were my work. I took a moral stand when all this started.I feel for my fellow employees. It's breaks my heart because we were there for you! It'd a loss when you give them everything you can. We were a Canadian bank. This is the worst mistake they will ever make. A foreign American ceo? Who's best interest are we going to focus on? I loved my managers. I loved my customers..td was all about our customers. Pls know that the people I worked with felt the same way. I chose to walk away ..because my job was harder when I couldn't do what's right. They would never know.... I hope everyone who worked so hard to get where you are realize this has nothing to do with you.those hung on did it because of them. I'm sorry to all of you.

Cons

I hope our customers know that td bred us to be there for you! 1 bank in Canada we did that. Our customer driven employees did that. Because we did for you what was right. I left and although it was hard I'm able to do what I love and it's about my customer. Td made a HUGE mistake. You won't recover here in Canada I hope you enjoy saving the US. I gave everything to this bank.. and I left because it lost what was right. TD get it together or plan to be popular in the states only. Do yourself a favor make sure one of us comes in to train them. So they care as much as we did.. or you will fail to do what has made us who we are...#1 in customer service.

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1 Mar 2026
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Pros

Good work space and life balance

Cons

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4.0
13 Jun 2026
Recommend
CEO approval
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Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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