Bloated, broken, and decades behind — TD needs a complete overhaul - Senior Product Manager TD Employee Review

1.0
12 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Diversity and inclusion, but even this is a con because most of the staff spend endless amounts of time planning galas about one race or the other rather doing actual work.

Cons

worked at TD for several years and the experience was deeply frustrating. The organization is paralyzed by too many stakeholders, most of whom contribute little more than opinionated noise. Decision-making is slow, convoluted, and dominated by outdated thinking. Analysis paralysis is the norm, and any initiative with potential is quickly buried under layers of bureaucracy and endless “alignment” meetings. TD has been trying to implement Scaled Agile for over three years now, but it’s a textbook example of how not to do it. The result? Duplicated roles, with people in so-called “journeys” attending meeting after meeting, writing stories that go nowhere — while another layer of “strategic thinkers” float above doing high-level planning without any execution. It’s chaos masquerading as transformation. The tech is abysmal, the work processes are antiquated, and there’s no true innovation happening. Any “product enhancements” are essentially just price tweaks — squeezing more from customers without offering anything new in return. Leadership is completely out of touch with the industry and the realities on the ground. There’s a persistent disconnect between vision and delivery — mostly because execution at TD is non-existent. A staggering portion of the workforce — at least 80–85% — contributes little to nothing. Many stay simply because the pay is decent for the minimal effort required, or they’re locked into defined benefit pension plans from years ago. It’s an open secret internally. There’s massive dead weight, and until TD undergoes a serious reset — not just in org structure but in culture — nothing meaningful will change. If you’re driven, forward-thinking, and want to build or innovate, look elsewhere. This place is a holding pattern at best, a slow spiral at worst

Explore other reviews about TD

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture. Everyone is super helpful and get great production level experience

Cons

I have not experienced any cons

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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