Terrible - Anonymous employee TEAM Wireless Employee Review

1.0
9 Sept 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is really good if you can establish good rapport with guests and hit your KPIs

Cons

Upper management is so catty and downright rude to the people below them. It started off great and they wanted you to lead with integrity, not sure why that changed but out of no where we started being told to position things as free and to only offer the “my offer” discounts on bills if the customer was going to add something to their account. If you didn’t shove a product down someone’s throat and practically force them to buy it then you didn’t do it right

Explore other reviews about TEAM Wireless

5.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Super excited to start with Team wireless. Was just laid off with Verizon sadly. But I am here to see how Team wireless is . Coming in with a positive mind.

Cons

Nothing to commit yet as I haven’t started working for the company until December 11th.

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TEAM Wireless Response
1mo
Thank you for your response and we're excited to have you on our TEAM! - SH
1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The pay USED to be great. Goals were obtainable if you were a good salesperson. Management stayed off your back if the numbers looked good.

Cons

There is now a "kicker" requirement for every sales KPI. Basically, its just impossible to hit your sales goals because of unrealistic expectations. The new COO that came from TCC is responsible. TCC is a much bigger retailer than Team Wireless, and he was brought here to help with expansion. That's been the only focus, the existing employees were thrown to the dirt. I have been in sales for about 6 years, and when you stop paying your over-achieving staff members a fair wage, they will leave. I have seen my districts staff dwindle in the past few months. The salespeople that were some of the best in the company have left because of the changes in compensation.

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