Strong incentives earlier, but recent changes have hurt morale - Sales Associate TELUS Digital Employee Review

3.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good earning potential earlier through incentives Fast-paced sales environment, good for building resilience Supportive peers and team bonding at ground level

Cons

Since late 2023, heavy cost-cutting(By AGM Amul Verma ) has significantly impacted earnings Basic salary for sales agents is quite low, making income heavily dependent on incentives Incentive structure has become harder to achieve compared to before (previously 6–7x earning potential) Sales verification process feels inconsistent and, at times, biased Senior leadership (including AGM level) appears more focused on cost-cutting than improving employee wellbeing

Explore other reviews about TELUS Digital

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

They offer a flexible schedule.

Cons

There aren't any downsides to this job.

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company culture is very relaxed and laid back. The people who work here build some of the best products for the biggest clients in the world. Bar-none, I’ve never worked with more intelligent and passionate people ever. There is pride in efficiency, quality, and so much more.

Cons

Management is very… out of touch? Not at their own fault to be clear, but out of business processes. It’s difficult for them to grow and promote employees because they’re constantly shifted from one team to the next. The pay is “Meh” at best, and nowhere near the industry standard, but it is safe.

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