Good place to work as long as luck is in your favor - Senior Product Designer TELUS Digital Employee Review

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

Good Salary Flexible schedule Remote

Working at Telus Digital was one of the most disorienting professional experiences I’ve had. The biggest issue is the management instability ,the company is in a perpetual state of reorganization. Just when you start to understand who your leadership is and what direction the team is heading, everything gets reshuffled again. Upper management changes so frequently that there’s no continuity in vision or strategy. New leaders come in, pivot priorities, and leave before anything meaningful gets executed. It creates a culture of confusion where employees don’t know what to focus on or who to align with. Most damaging of all is how this affects morale: you simply do not feel valued. Your contributions go unrecognized, your growth is deprioritized, and the constant instability sends a clear signal that people are afterthoughts. It’s hard to stay motivated when the goalposts keep moving and no one seems to notice — or care — about the people doing the actual work.