Pros
What most people don't realize or state is that this is an ideal job for disabled people or someone with work/income limits. I am on disability and like this job because: I can work from home in my bed where I spend a lot of time, I can choose my own schedule to work so don't have to work when I don't feel well, I can take a break whenever I want, I can control my income so I don't lose my benefits. That is, as long as I complete the minimum work time allowed each week of only 10 hours. And now I have extra income that gives me access to better help that will hopefully take me off disability.
Cons
The exam and studying that you must successfully complete before they hire you can be frustrating if you don't get the job. I have failed it but just asked for another opportunity to pass and got it. When working, the time limit is usually too short for me when doing tasks. Some of the training information is not given until you are working. You have to take only a few minutes to learn it and then try to complete your task on time. It does stress me out sometimes. But I want to keep working here.