Total waste of time - US Rater TELUS Digital Employee Review

1.0
17 Dec 2024
Recommend
CEO approval
Business outlook

Pros

The only real things about this job is that is remote, and that you can choose the time to work at your convenience.

Cons

They offer $14 an hour but is not like that. They pay for each task that you take and for the time the task has stipulated which is always insufficient. You won't get paid for any time between tasks. If you exceed the time assigned you won't get paid for that task, so you would have lost all the time invested in that task. The reality is that perhaps you will be making $7 an hour worked. You have no one to talk to, the few people that you can contact through email have fake names like Melissa or so. You have to learn the rules they establish on how to rate a task and they make no sense at all and are contradictory, so when you receive a score base on the results of your work, that score will be very low and you will be subject to termination according to their rules. You will find no purpose or goal in what you are requested to do.

Explore other reviews about TELUS Digital

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Cons

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company culture is very relaxed and laid back. The people who work here build some of the best products for the biggest clients in the world. Bar-none, I’ve never worked with more intelligent and passionate people ever. There is pride in efficiency, quality, and so much more.

Cons

Management is very… out of touch? Not at their own fault to be clear, but out of business processes. It’s difficult for them to grow and promote employees because they’re constantly shifted from one team to the next. The pay is “Meh” at best, and nowhere near the industry standard, but it is safe.

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