Former customer success manager - Customer Success Manager (CSM) TELUS Employee Review

3.0
12 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Wonderful Director of my team and wonderful teammates

Cons

Very old internal systems, constant billing issues for customers, difficult to retain customers when leadership doesn’t listen or seem to care

Explore other reviews about TELUS

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

4.0
24 Jun 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Easy and fun and low key.

Cons

Does not feel like a real job.

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