Telus: We pay you well so we don't care if you don't like your job. - Customer Service Representative TELUS Employee Review

Very little positive constructive support, constant monitoring of EVERYTHING you do. Sick of being told I take too long on breaks or that my calls are too long, yet they want me to sell more to the customers even when they have a big problem we are still supposed to "just ask." They tell you you need to bring your call time down but offer zero support in helping you do so, and this is true for most aspects of this job.