Office in Sofia - Customer Experience Associate TELUS Employee Review

3.0
10 Mar 2019
Recommend
CEO approval
Business outlook

Pros

- Perfect management within the QA, CEA department - Professional colleagues within the department

Cons

- Payroll and Administration within Bulgaria Mall office are very unprofessional within their work and have absolutely no professional attitude towards employees. Many times these ladies made mistakes within my and other collegues' payslips and salary related situations. The rudeness of the ladies goes over the top. On the other hand their colleagues working in Telus Tower are very good professionals. - No professional attitude towards lower ranked employees - Human Right violations and racism is a normal thing within the company - Sometimes it felt like an American High School

Explore other reviews about TELUS

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

4.0
24 Jun 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Easy and fun and low key.

Cons

Does not feel like a real job.

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