Used to be a great place to work - Customer Service Representative TELUS Employee Review

2.0
2 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Great pay/benefits and awesome co workers.

Cons

Micro managing, bullying by management, ridiculous survey result expectations, constant increase of workload with no pay increases, sales targets pushed onto non sales positions. EVERY single contract bargaining we have had more and more taken away from us. Very toxic environment. This WAS a great place to work until about 3 or 4 years ago and things have steadily gotten worse and worse. I wouldn't recommend that anyone work here if they value their sanity.

Explore other reviews about TELUS

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

4.0
24 Jun 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Easy and fun and low key.

Cons

Does not feel like a real job.

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