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      TELUS

      Engaged employer

      TELUS reviews

      Not the same anymore - Customer Service Representative (CSR) TELUS Employee Review

      1.0
      18 Sept 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      If driven by sales then go for it! Compensate well for add ons

      Cons

      Don’t care about anything but meeting stats and ever increasing sales quotas. Candy coat the concern about mental health by providing links and pages online, but any issues had better not interfere with meeting the matrix set out for you.

      Explore other reviews about TELUS

      5.0
      25 May 2026
      Ai quality rater
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility of hours and freedom of location.

      Cons

      Pay is not high, and not enough tasks available at times.

      4.0
      24 Jun 2026
      Anonymous temporary employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy and fun and low key.

      Cons

      Does not feel like a real job.

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