Low Producer's Disgruntled over TIAA-CREF raising the Bar. - Service Representative TIAA Employee Review

1.0
1 Apr 2009
Recommend
CEO approval
Business outlook

Pros

Compensation and Medical and Dental Benefits

Cons

The office morale; there are a handful of disgruntaled employees. Disgruntled over all the changes to enforce necessary operating procedures. Many for years were used to doing whatever they liked and getting paid to do nothing. Now more accountability is placed on them and they do not like it. All they do is complain and cause those of us who are on board with the new structures aggrevasion and in some cases cause us to carry their work load.

Explore other reviews about TIAA

5.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good benefits, decent pay, ease of running your own practice as an “advisor”, and healthy work environment

Cons

Management styles can vary and affect your experience, upper management doesn’t seem to be well equipped to ensure the organization’s success but it is resilient nonetheless.

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance Some offices are very nice Great people Meaningful work

Cons

Operations are a disaster Very little innovation Losing market share Highly bureaucratic Poor Management at all levels

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