A very good company truly trying to do the right thing for clients and employees. - Compliance Officer TIAA Employee Review

5.0
17 Feb 2015
Recommend
CEO approval
Business outlook

Pros

A lot of very smart, ethical and committed people work here. New ideas are encouraged. Most people show respect for one another.

Cons

The promotions process is somewhat opaque. Like any company there is office politics--although not so horrible as other companies. Upper management is always rolling out multiple initiatives so it can get confusing.

Explore other reviews about TIAA

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunities for growth and supporting management

Cons

There is nothing to love about TIAA!

2.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good starting salary and benefits package.

Cons

The longer you’re there, the more of an expectation that you work more for the same or less income. Producers find it hard to justify staying when leadership keeps moving the goal posts on how to increase income. No rhyme or reason as to how they decide “promotions.” One advisor might have one good year and get promoted over an advisor that produces year in and year out. They fail to share revenue because they’d have a hard time justifying the income level compared to outside advisors with a fraction of the book size. They claim and depend on brand recognition to justify a capped income but fail, or just won’t admit that is why they keep losing their top talent. Operations is a nightmare that I can’t even begin to describe. When I share the processes that have been in place for over a decade, colleagues in the industry shake their head and laugh. They can’t believe we earn and keep business. The saying while I was there was “the biggest threat we face is that TIAA clients start to explore their options outside of TIAA.”

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