both pre-licensing and 5+ weeks training did not help AT ALL, schedules are set so if you need to call out you have to find someone to take your shift but its kind of hard to because the environment you work in is not engaging with your other coworkers for you to be able to ask. Assigned breaks/lunches so the moment you step away from the phone to use the bathroom, check your phone, grab a snack, take a breather, etc. you're not getting paid