Close knit coworkers, great pay, pays for 16 state insurance licenses, caterer on site Mon-Fri, promotes from within.
Cons
Supervisors are biased, new management promotions leave much to be desired, too strict with breaks and lunches (considering lunches are UNPAID), benefits are bad, too much theft in locker rooms and break rooms.
TP Response
8y
We appreciate your honest review and we see to it that all employees are treated the same and given equal opportunities while adhering to the rules and regulations set by the company. We are sorry you expected something different. We wish you all the best for the future!
For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.
Cons
Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.
TP Response
21h
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.