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      TP

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      TP reviews

      Fun place but pay ain't equal to your job description - Trainer TP Employee Review

      2.0
      9 Oct 2017
      Trainer
      Recommend
      CEO approval
      Business outlook

      Pros

      - They have a globalize security policy - They have good standards in Coaching and Training Skills - Activities and contests where you can show your talents and passion (eg. writing, painting, photography, dancing etc) - Incentives - Can adjust your schedule if you want (I was a working student here)

      Cons

      - Pay disputes, like, all the time - Management doesn't listen to you when you know there's something wrong with process - Critical to clients: some KPIs can make supervisors/managers sacrifice the quality of the service - Career opputunities are consistent BUT it has a dash of political bias thing going on, like-- someone who has less experience is promoted and does a terrible job at his post - They a have referral bonuses and cash prizes but it has tax deduction - Low pay; for a huge account, you're paid less and it doesn't increase each year either You deserve better if you're trying to apply here.

      avatar
      TP Response
      7y
      We appreciate your bringing this to our attention. Rest assured that we do not tolerate these kinds of incidents and we would like to hear more from you. Kindly message our Philippines team directly at http://m.me/teleperformance.philippines or call (02) 857 3222 and press the option to speak with an associate of the company so we can address your concern more quickly. Thank you and best regards.

      Explore other reviews about TP

      5.0
      24 Jun 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      We have a fantastic team of supervisors that have our back when needed. We have a great team of agents.

      Cons

      Some days calls can be back to back with no time to breathe

      3.0
      16 Jun 2026
      Customer service expert i
      Recommend
      CEO approval
      Business outlook

      Pros

      For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

      Cons

      Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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