Customer Service Representative - Operations TP Employee Review

4.0
6 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Flexible with schedule if you stay on top of your work and have a good attendance record. The work itself is easy and you don't have to think about it once you leave the building. Collegiate environment and a good place to meet people of your age and socialize.

Cons

The pay is okay. This isn't a long term option for most people and most people happily move on after a few months.

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TP Response
8y
Thank you for the review. We see to it to provide a positive environment for our employees and ensure they are given the opportunity to maintain their work-life balance and be given flexible schedules. If you wish to share your feedback, please go to http://bit.ly/TPHR-form. All the best!

Explore other reviews about TP

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Cons

Nothing I can think of thats a con

3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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