Pros
Good pay, supportive coworkers, and opportunities to grow and learn in the insurance field. Some leaders are very encouraging and helpful, The job teaches strong communication and problem solving skills, especially handling customers over the phone.
Cons
The work can be mentally draining at times due to difficult customer interactions throughout the day. Leadership styles can vary a lot depending on the team or manager, so adapting to constant changes and different expectations can sometimes be stressful. There are also frequent changes within teams and processes.