Dysfunctional, negative and untrustworthy culture - Anonymous employee TWIA Employee Review

1.0
10 Feb 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Health Insurance, Pension and 401k match

Cons

If you are ambitious, collaborative, want a positive atmosphere or are experienced enough to know what normal vs. dysfunctional is you will eventually want to leave. The harder you work the more you will be over allocated across multiple projects and you will have to constantly explain and/or defend yourself every step of the way. The expected trend continues as another good employee announced they will be leaving the organization. Dealing with project processes that are inconsistent, constantly changing or make no sense but you must follow, EXTREME micromanagement/improper control makes your job unnecessarily painful. We’ve been through two talented PMO Directors who thought they could do their job to direct and implement a modern, truthful, serving PMO group and address staff issues but they didn’t last long going against the CIO’s way of doing things. Somehow out of that and more, the only change that was made was to not refill that position but create a different but similar role outside of IT while leaving all the PM’s in IT without a real manager to lead them. We are a very small organization so this will only lead to more project handling processes and conflicts between the two department leaders and leave employees dealing with even more tension and frustration. Feedback is dismissed and eventually turned around on you so most people feel there is no point in saying anything anymore. The only message people are hearing from the top is – we aren’t going to slow down, keep making it happen without asking for anything more and stop complaining. Without taking the proper time to understand the full view of projects and resources or to plan them appropriately, with no consideration of lessons learned and no acknowledgement of employee burnout our leaders march us right into repeating the EXACT same mistakes. There is no genuine care or desire to understand what employees have to deal with day to day. Managers can’t do anything but apply more pressure on their employees.

avatar
TWIA Response
7y
We want to acknowledge the frustration you experienced as our organization has gone through challenges and growing pains in service of our goal to continuously improve our operations. Our recent software upgrade was a massive, multi-year project, and -- due to the hard work and talent of our team – ultimately, a successful project. While no project of this size is without issues, our leadership team is committed to documenting what we can do better and learning from the process. Thank you for sharing your story. You are being heard. We want our employees to continue telling the truth about their experience. That is the only way, as a team, that we can truly learn from mistakes and move forward together. We are confident that steps the organization is taking will help minimize some of the issues you have voiced and foster additional dialogue.

Explore other reviews about TWIA

5.0
7 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pension, 401k, work from home. All great benefits.

Cons

Benefits far outweigh any cons.

4.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

The people! The culture is amazing...hands down. If life is stressful for you here, in a remote environment, then you have other issues in life to work out. Like how can that be?! Everyone is willing to help. Those that don't cut it, already tend to have nasty ways.

Cons

Only downfall is the pay.

See reviews by: Helpful|Rating|Date|All