Fun company, but.... - Customer Service Tails.com Employee Review

- Great team values - Clear / shared vision - Calibre of employees

Things can move quickly - make sure you can keep up!

- exposure to the end to end process of a wide range of project types - full autonomy - if you have entrepreneurial spirit, there’s a lot to implement which is really rewarding - nice people and a generally pleasant day to environment - competitive hybrid working set up. 2 days in office, 3 days at home - compelling mission and rebrand underway - ability to operate at a more senior level than your stated title and pay grade

- you hit a glass ceiling very quickly - the company is still transitioning between a lackadaisical culture and trying to do everything, resulting in a small group of people taking the brunt of a huge workload while others deflect responsibility - some well meaning managers & leaders but some very toxic and chaotic ones dictating projects - the beginnings of a gate process to ensure resource is pointed but then saying yes to every one of them without thinking it though, drowning their direct reports and pointing the finger when things go wrong - increasing redundancies and running leaner and leaner teams, while increasing the workload, is wholly unrealistic - leadership aren’t checking if redundancies are leaving gaps in responsibility, resulting in critical work streams being dropped and creating tension among project teams around who should pick it up