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      Tails.com

      Engaged employer

      Tails.com reviews

      Couldn’t fault it - CX Specialist Tails.com Employee Review

      4.0
      11 May 2022
      Cx specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      You’ll never feel alone in CX, but I suppose that does depend on which CX department you fall into. Management on personal experience seem to have genuine interest for your well being, progression and really work to get you where you want to be. Company have great values and hard work is noticed.

      Cons

      Salary could be a little more as sometimes it can be a high workload dependent on customers of course. It can seem a little long to get career progression moving. Targets should be a little more realistic as these keep on getting increased more and more.

      avatar
      Tails.com Response
      4y
      Thank you for your feedback. It’s good to hear that you feel supported within the Customer Experience team - we want to create an environment across tails.com where people can bring their full selves to work. Career progression and personal development are really important to us at tails.com. Our reward packages for the CX team were updated at the beginning of this year and we continue to update our internal ways of working to ensure people receive the recognition and rewards that they deserve. Henrik Head of People

      Explore other reviews about Tails.com

      5.0
      11 Oct 2022
      Head of finance
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great team values - Clear / shared vision - Calibre of employees

      Cons

      Things can move quickly - make sure you can keep up!

      1
      avatar
      Tails.com Response
      3y
      Great to see such a positive review from a Pack member who has been through so many stages of change at tails.com. Thank you so much for taking the time for your review. Many thanks, Henrik Head of People
      5.0
      26 Jun 2026
      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Working for a company offers steady income, benefits, and a built-in team, along with structure and chances to grow your skills and career.

      Cons

      Working for a company offers steady income, benefits, and a built-in team, along with structure and chances to grow your skills and career. On the flip side, you trade away some control over your time and decisions, deal with office politics and bureaucracy, and face limits on flexibility and earning potential. It’s a balance of security and structure versus autonomy and upside.

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