Great Company to work in - Customer Experience Associate Tala Employee Review

Ok work environment, friendly people.

Long commute, pay could be better.

Remote work Some nice colleagues to work with

It’s honestly surprising how messy things are given how long the company has been around. There’s no real consistency - it feels like starting over every few months with a new strategy or a big re-org. The leadership team changes so often that it’s impossible to get any traction. It seems like every time a new leader comes on board, they pivot the entire strategy just to make their mark, leading to endless rounds of shuffling teams and priorities. It’s a lending company, but the people in charge don't really get the industry; they're just constantly chasing whatever the latest trend is. A lot of the people with actual know-how have left, so the company just cycles through the same mistakes without any veterans there to stop them.