3y
Thanks for your feedback. Responding with a few facts, regrets and feelings.
Facts: During the initial onset of Covid, we retained every ANZ team member. Product usage dropped 70%+ during that period. Headcount stayed at 100%. As of the 11th of Sept 2022, we have recovered to over 1,590 active users (Pendo data : 11 Sept 2022) versus 1,377 on 11th Sept 2021. A 15% increase like for like. The CEO is the 100% shareholder & sole capital investor. In the last year (2022), fulltime headcount has dropped with a deliberate move to profitability rather than 'living on the float' (Phil Knight). Central to this strategy is increasing the number of higher gross margin partner sales channels (10+ countries).
Regrets: As founder, one only experiences two emotions: "Euphoria & Terror" (Marc Andreessen). Sleep deprivation, with 15hr days thru Covid didn't help with consistency. This was a mistake. Post Covid Churn – should have immediately replaced COO for continuity as vision without execution is delusion. The biggest mistake was not raising additional capital before Covid. Just operating on the float put too much pressure on us all. And this did not help with perceptions of consistency. However, as 100% shareholder, I was not about to dilute with Covid valuations dropping through the floor. Apologies for this misjudgment. I should have diluted and raised additional capital.
Feelings: "The finger of blame has turned upon itself, And I'm more than willing to offer myself, Do you want my presence or need my help? Who knows where that might lead, I fall" Fall at your Feet -> Crowded