Pros
Relaxed atmosphere, no micromanagement, great product selection, quality & variety, friendly & loyal customers, clean and upbeat environment, frequent company lunches brought in for employees, management care & pride for employees is visible, lots of sales incentives to generate additional income, generous employee discount, creativity & individualism praised, freedom of pricing flexibility with customers,
Cons
Communication can be spotty or different depending on where the message originates from, slow moving change from management, habits and negative behaviors allowed to continue without consequences often times, many unique personalities that would not last in a corporate environment, confusing commission pay structure, not 100% integrated computer systems that often glitch or time out, long hours even during slower periods