Draining and unrewarding - Executive Team Leader - Guest Experience Target Employee Review

1.0
21 Jul 2024
Recommend
CEO approval
Business outlook

Pros

The pay can be higher than other retailers

Cons

I do NOT recommend working here. I've seen the life drain out of my peers here. Genuinely talented co-workers feel defeated and dread coming to work. 1) As an Executive Team Leader (ETL), you're salary and have to work at least 50hrs a week (ETL shifts are 10 hours long). However, you're "never off the clock" and they still expect you to reply to emails/texts/calls even if it's your day off. You aren't paid for any additional time worked. For me, 7 am-11:30 pm shifts were normal. 2) They only care about new rollouts for a little while and then everything returns to how it was. Every time a new metric or a new way of doing things comes out, we would reshape our teams to meet the new standards but then once the new new thing comes you'll be seen as underperforming if you still have resources maintaining the routines you just established. 3) The payroll is horrible. The system tells you how much payroll pallets/trucks/labeling/ or anything will need but they won't give you the hours to match their own predictions. So you work longer hours and push your team to succeed. But then they add things like locking showcases, closing self-checkout, and expectations that you have to meet in addition to what you were doing without getting any more resources.

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5.0
13 Nov 2025
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Good fun holiday cool sport

Cons

Bad holiday cheap not fun

5.0
31 Jan 2019
Recommend
CEO approval
Business outlook

Pros

- Management - Pay - Benefits - Personal development - Vacation time - Culture

Cons

Long hours but worthwhile work.

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