Pros
Most of the team I worked with were nice and intelligent people. The business teams were largely trying to do the right thing. Data Protection team know their area very well.
Cons
Stifling levels of micromanagement - both of very senior experienced lawyers and of less experienced lawyers. Incredibly low morale. Take on non-qualified lawyers with the promise to train them up, but then do not provide the structure to help them to succeed. Do not pay for any training (people have to pay themselves, even though there is apparently budget for it) or allow any free training to be provided from external providers unless there is a personal connection (and even then there has been no training in the past 4 years). Expectation that business norms and culture in India translate into the UK market (they don't: we look uncommercial, market illiterate, in some cases as if we don't know the law and in most cases as if we're just difficult to deal with. Honestly, this is true for some people in the team). Clear bullying and harassment of team members that management endorse and brush aside - it is only ever your problem and your behaviour that is making someone else behave in a particular way. Refusal of management in the legal team to have difficult conversations with team member in a constructive way. You are expected to know the 'TCS way' - despite the absence of any play books, and even the TCS way differs according to which particular senior member you are talking to. When you get it wrong (and you will) you are made to feel stupid and told that you 'should' know it, or that it was told to you in a 1:1, email or team meeting (that you absolutely never had!). Significant team turn-over and apparently no awareness as to the reason for this (clue: look at the senior members of the legal team). Lovely off-shore team in India, but they do not understand the nuances (or sometimes just the basics) of English law.