Tek Experts is Okay - Technical Support Engineer II TeKnowledge Employee Review

Thank you for taking the time to share your feedback. We're glad to hear that you feel supported by your managers and appreciate the efforts of our knowledgeable support team. It’s great that you value our commitment to growth opportunities, including certification assistance, as we aim to help our team members advance in their careers. We also understand your concerns about the timing requirements for growth opportunities, response times from additional support, and the challenges with multiple difficult cases. We're actively reviewing our support structures and looking into ways to improve accessibility for hybrid work options. Your insights help us identify areas where we can improve, and we're committed to making positive changes. Thank you again for your feedback and for being a valued part of our team.