It'll get you the experience to put on your resume, but that's it - Anonymous employee TeamLogic IT Employee Review

2.0
2 Sept 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You can say that you have worked in the field.

Cons

You don't actually get the experience you need. Because of the business model, each franchise location operates independently. Yes there are tools that are mandated and there is a community forum to exchange thoughts, but every location has different customers with different needs. You will find that you're often on your own. On top of this, newer locations don't want people to think outside the box. They follow the instructions they are given by corporate to a T. So that means unreasonable deadlines, when things break you are the one to blame. The tools that are mandated are quite horrible to use. Kaseya is the RMM, Autotask is the PSA (now owned by Kaseya), and IT Glue is your documentation (owned by Kaseya). All these tools are owned by the same global conglomerate that does not care about actually making something that is usable or cohesive. Each of these tools barely integrate with each other. It's bearable at best and at worse its hours spent tinkering away.

Explore other reviews about TeamLogic IT

5.0
22 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hard working team with lots of potential. Leadership is always open to contructive criticism

Cons

There is always room to improve Wish there was more time to get to the root cause of issues everytime. We generally do, but sometimes the demands of the other clients don't accomodate spending more time on a ticket.

1.0
13 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The hours are nice 8am-5pm Mon-Fri

Cons

The owner is very rude and there are so many things that are undocumented. It makes trying to learn the environment difficult. The owner also likes to belittle people in front of everyone else and is extremely unprofessional. This is by far the worst place I have ever worked in my 20 years of IT work.

3
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