Avoid at all costs - Customer Service Tech Mahindra Employee Review

1.0
1 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Nothing I can think of

Cons

Poor management and treated like a number not a person. Told there is progression but this is a lie. For a telecommunications job not work from home options Poor holiday system and they try there best not to give them. Outdated equipment. Are punished if you are not 15 minutes early because you can't start calls due to the old outdated systems. in the interview process are told that any holidays you currently have will be approved but when training process start this has not been passed over and you will be punished for having days off for booked holidays Extremely poor communication Just get your set rota changed zero work life balance

Explore other reviews about Tech Mahindra

5.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

great customer portfolio in the engineering sector

Cons

No Bonus is pais to employees

1.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

* Pay arrives on time, consistently. * Benefits package is decent relative to the industry. * They do invest in internal training programs.

Cons

* Promotions happen, but pay raises simply do not — in three years, I never witnessed a single one, regardless of title or tenure. * They clawed back a 1% cost-of-living raise by quietly cutting variable pay by an equivalent amount. * Overtime is effectively off the table. Budget comes first, always. * HR exists on paper only. Don't expect support or resolution when you need it. * Expense reimbursements — including professional certifications — are like pulling teeth. Expect a fight. * Benefits and perks have been steadily eroded over time to cut costs. * Certain groups of employees are visibly and consistently treated with less respect, given fewer opportunities, and held to different standards than others. Leadership has shown no interest in addressing it.

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