Flexible and works with you! - Customer Service Agent TekCollect Employee Review

4.0
16 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Casual environment, flex schedules, working remote and in office as they figure out what's going on with Covid! Free food, free coffee and nice people to work with. Lots of time off for vacation personal days

Cons

Insurance is a little expensive but thats every where now. Would like a little higher pay but I also get commission and they are easy to work with my schedule for school.

Explore other reviews about TekCollect

5.0
2 May 2016
Recommend
CEO approval
Business outlook

Pros

You are essentially your own boss. Residual sales potential.

Cons

none really everything is there for you.

1.0
20 May 2014
Recommend
CEO approval
Business outlook

Pros

the position sounds great. it sounds like it is the promised land. but you need to have a real business to work for. the idea of helping business collect on bad debt for a low charge is good. so the concept is very appealing. businesses have to buy a book of account, which is where we make our commissions. they pay for a set number of accounts to have tek-collect work with calls and letters where the money collected goes to the client. the company has home collectors who handle calling of your businesses debtors. the home office only has 3 or 4 people who make collection calls.

Cons

i worked here for over a year. first you are an independent rep, on your own i think it is a 1099. there are a number of reps who have been hired to work for tek-collect or cap360. the fee is $500.00 paid to the manager for training. there is an initial training for 2 days, a friday and saturday. it needs to be longer but i understand why it can not be, everyone is on commission so the idea is to get into the field and sell appointments right away.

1
See reviews by: Helpful|Rating|Date|All