Solid team and supportive manager, but constant changes frustrate - Service Account Manager Telaid Employee Review

4.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I worked remote. My team was solid, Colin was my manager great guy and hard working even with his personal challenges.

Cons

Constant changes. The team seemed to always be under water due to working with Walmart managers who were sometimes unreasonable or security techs.

Explore other reviews about Telaid

5.0
31 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Outstanding company, very fulfilling work. Great pay and great people.

Cons

I genuinely mean nothing worth noting.

1.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work can be nice

Cons

Telaid loves to offer prospective employees salaries below the range that is listed, they claim that you are just below the level of what you interviewed for. They have a pattern of this behavior. Pay is low and will not increase. Management is not engaged with employees. As mentioned in other reviews, HR seems to only have management's back. Overall posistion wasn't similar to project management anywhere else. Essentially just monitoring techs as they do their work over zoom or by phone.

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